1、技术服务协调专员（Technical Service Coordinator）
职位性质：微软正式员工
和谁一起工作：刘润和他所自豪的团队
职位要求：
The TSC acts to assist a partner in determining support options by offering direct case resolution of technical issues; offering account management for the partner program; offering escalation management of incidents and account related issues; acting as an information concierge by proactively offering support information and documentation to customers; offering the customer a direct relationship and mechanism to ensure the satisfaction of Microsoft partners. Partner interactions will either be proactive or reactive in nature.
This position is responsible for
· Offering customers Incident Request Management by establishing supportability guidance and options.
· Offering customers Incident Request Resolution by direct case closure using Ascent Guidelines.
· Offering basic Account Management services for members of Microsoft Partner programs
· Acting as an Information Concierge by proactively offering hotfix, security bulletin, white papers and other technical resources relevant by partner.
· Offering Escalation Management for Account and Incident related issues.
· Offering monthly customer feedback, satisfaction and planning meetings to determine how best to support their partners experience
In this position, you will be a
· Named resource/contact for proactive and outbound interactions with partners
· Pooled resource for inbound Microsoft Partner queries and help establish a deeper relationship between Microsoft and its partners.
Qualifications and Job Criteria:
Professional Training and Certification
· MCSE, MCSA or other Microsoft Premier certification(s) in the technologies supported. Bachelor's degree recommended in a technical area. Otherwise demonstrated technical skills/passion in that field or similar expertise are required
Knowledge, Skills, and Abilities
· Candidate will possess excellent written and verbal communication skills, and demonstrated customer service skills. Enthusiasm for and experience with Microsoft products, and passion for Microsoft technologies. Strong teamwork attitude and self-drive is key. Demonstrated ability to solve complex technical issues.
· Experience and cultural awareness in working with international partners and delivery teams.
以上职位在上海工作。应聘者请将中英文简历（注明您的联系电话/通讯地址/邮编/email address）email 至gtscshhr@microsoft.com ，主题上请写您所应聘的职位。
2、技术实习生（Technical Intern）
职位性质：微软实习生
和谁一起工作：微软技术专家
职位要求：
· Experience and skills of coding in windows platform; knowledge in SDK would be an advantage.
· Solid development skills with 2 or more of the following: VB/VB.NET, VC, VJ, C#, ASP/ASP.NET, ADO/ADO.NET.
· Knowledge in relational database;
· Good command of English in oral and written
· Good communication skills in both Chinese and English.
· Self driven, aggressive and out-going
以上职位在上海工作。应聘者请给我留言，并包括平文中英文简历（注明您的联系电话/通讯地址/邮编/email address）。主题上请写您所应聘的职位。
3、项目助理实习生（Project Assistance Intern）
职位性质：微软实习生
和谁一起工作：刘润
职位要求：
· Honesty & Integrity; Passionate; Self-critical; Willing to take big challenges; accountable; open & respectful
· Proven project management experience including communication skill (both Chinese and English); organizing skill; logical reasoning; critical problem resolving and etc.
· Above average score in school; good Windows/Office/Tools knowlegde to improve work efficiency.
以上职位在上海工作。应聘者请给我留言，并包括平文中英文简历（注明您的联系电话/通讯地址/邮编/email address）。主题上请写您所应聘的职位。
4、技术实习生
职位性质：菠萝网实习生
和谁一起工作：顾少丰
职位要求：
1. 熟悉ASP或ASP.NET，以及Javascript, CSS, HTML
2. 美工，擅长设计
3. 懂一些特别的技术如音频及视频处理，搜索
如果有兴趣，Email给: gushaofeng#gmail.com。不用写很多，简单些，知道你做过些什么，擅长什么，喜欢做什么就可以了。
