Sage Software北美6月初发布了一份关于小企业利用社会化网络(social networking)的调查,由AMI-Partners执行。
eMarketers报道为“Small Businesses Get Social”,主要内容是:
不仅大企业正在利用社会化媒体与消费者沟通,在美国和加拿大也有超过26万的小企业在利用社会化网络。
其中过半(51%)使用专业/职业(professional)社会化网络,如LinkedIn。MySpace和Facebook等非专业性社会化网络也使用较多(44%),然后是细分的社区和求职网站。
类型 | % |
专业/职业性社会化网络 Professional social networking |
51% |
非专业性社会化网络 General social networking |
44% |
细分/特定行业的社区 Niche/industry-specific communities |
38% |
求职网站 Job sites |
37% |
博客/微博 Blogging/microblogging |
28% |
论坛和面向产品的社区 Forums and product-focused sites |
28% |
维基 Wikis |
248% |
社会化书签 Social bookmarking |
6% |
样本数n=151,数据来源:eMarketer - Small Businesses Get Social |
利用社会化网络的原因比较多,最主要的是响应消费者的提问(64%)、建立关系网络(57%),以及引导和教育的意图(44%)。
活动 | % |
响应消费者提问 Responding to customer questions |
64% |
建立关系网络 Networking |
57% |
引导/教育 Reference/education |
44% |
消息/评论/推特 Messaging/commenting/tweeting |
37% |
广告/商业推广 Advertising/promotion of business |
33% |
创建和维护档案 Creating and maintaining profile |
32% |
撰写博客 Blogging |
27% |
样本数n=151,数据来源:eMarketer - Small Businesses Get Social |
很少利用社会化网络站点来影响购买,这可能是个战略错误。直接销售是撬动社会化媒体营销的一个杠杆。
路透社也对这个调查做了报道,内容有:
延伸
/* 对照前几年,有进步。社会化影响力(social influence):branding, buzz。界限模糊:商业-个人,品牌(公司)-口碑(消费者),正式媒体-非正式媒体,专家-影响者/意见领袖-消费者…… */
Earlier this evening we made available the first pre-release version of Movable Type 4.3. For more information about this release, we've created an MT 4.3 beta page. There, you can find release notes, known issues, the download link and information on how to submit bugs and get involved in this release. Here's what you should know:
Please download the alpha today and take it for a spin. We rely on input and contributions from community members to make these releases shine and hope you'll have a hand in MT 4.3. You can join our MTOS-dev mailing list to get involved in the conversation today.
WordPress 2.8.1 fixes many bugs and tightens security for plugin administration pages. Core Security Technologies notified us that admin pages added by certain plugins could be viewed by unprivileged users, resulting in information being leaked. Not all plugins are vulnerable to this problem, but we advise upgrading to 2.8.1 to be safe.
What else is new since 2.8? Read through the highlights below, or view all changes since 2.8
Avinash, our Analytics Evangelist, and Nick, our Developer Relations Manager, both come from a long history of working with web analytics and both enjoy a good debate. In fact, I often hear them bickering in a good-natured way - or not good-natured at all with much name calling - about the topic of this episode: what do you disagree about in terms of each other's approach to web analytics?
Web analytics is a highly collaborative practice, more of which we'll cover in future episodes of DDD, and with just a little work, it can be a fascinatingly useful moving target. It's a struggle to balance what can be done with what data is valuable, and as a discipline it should always be approached with a spirit of pragmatism, which both our practitioners touch on in this video while clearly having fun.
It's a lively topic where we learn what's important to Avinash and Nick. Hopefully it also shows that no matter the approach, the most important thing is that the dialogue is actually happening and analysis is getting started. And near the end, you'll hear about one issue they both agree is a big challenge in terms of measurement, and what they think about it's usefulness.
There are more of these videos to come where you can enjoy more fireworks between Avinash and Nick and be inspired. And, please continue to contribute questions for future episodes to google.com/analytics/ddd. We'll get to them over the next few months.
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