MarketingSherpa最近有两张图,都是关于社会化媒体营销的:
图片来源:MarketingSherpa - New Chart: Social Media's Share of the Online Marketing Budget
图片来源:MarketingSherpa - New Chart: Challenges Becoming Increasingly Important in the Year Ahea
怕图以后看不到了,把其中的数据列表如下:
% | |
Website 网站 | 27% |
Paid search (PPC) 付费搜索广告 | 21% |
Email 邮件 | 19% |
Social media 社会化媒体 | 11% |
Search engine optimization (SEO) 搜索引擎优化 | 10% |
Online display advertising 网络显示广告 | 6% |
Other online marketing 其他网络营销 | 6% |
重要性提高 | 重要性不变 | 重要性降低 | |
Measuring and proving the ROI of social media programs 测量和验证社会化媒体营销的投资回报 |
77% | 22% | 1% |
Converting followers, fans, etc. into paying customers 把关注者、粉丝等转化为付款的客户 |
71% | 27% | 2% |
Getting target audiences to engage and participate 获得参与和参加的目标受众 |
71% | 27% | 2% |
Finding the time to perform social media programs 寻找实施社会化媒体营销的时机 |
62% | 34% | 4% |
Lack of an effective social media marketing strategy 缺乏一个有效的社会化媒体营销策略 |
62% | 31% | 7% |
Getting the budget and resources social media deserves 获得社会化媒体营销所需的预算和资源 |
58% | 37% | 5% |
Finding experienced and proficient social media marketers 寻找有经验的、精通社会化媒体的营销人员 |
50% | 43% | 7% |
Management resistance to sharing information online 处理对在线分享信息的阻力 |
30% | 45% | 25% |
eMarketer blog的帖子“Avoiding the Pitfalls of Social Media”,列了一个消除网络上负面评论各种方法的调查:
方法 | % |
Directly engaged with pulisher/blogger to rectify issues or address negative experience 直接接洽发布者/博客作者,以改正问题或调解负面体验 |
47% |
Attempted to improve products and services in order to reduce or eradicate negativity 努力改进产品和服务,以便减少或根除负面性 |
33% |
Encouraged others to speak more positively about us 鼓励其他人更积极地谈论我们 |
24% |
Issued and distributed press release or comment to address issue 发行和发布公司新闻或评论,以平息问题 |
17% |
Attempted to get offending content removed by pulisher/blogger 试图让发布者/博客作者删除不愉快的内容 |
14% |
Created content to push offending results down search engine rankings 创建内容,把不愉快内容的搜索结果从搜索排名上压下去 |
12% |
None of the above 以上都不是 | 30% |
Other 其他 | 5% |
数据来源:eMarketer blog - Avoiding the Pitfalls of Social Media,样本数:344 |
该调查由 Econsultancy联合bigmouthmedia完成,原报告还有些数据:
二月 2010 | ||||||
一 | 二 | 三 | 四 | 五 | 六 | 日 |
1 | 2 | 3 | 4 | 5 | 6 | 7 |
8 | 9 | 10 | 11 | 12 | 13 | 14 |
15 | 16 | 17 | 18 | 19 | 20 | 21 |
22 | 23 | 24 | 25 | 26 | 27 | 28 |