15:52 产品规范之道 » UCDChina.com

对规范更深层次认识来自于YUI的启发,这个几乎已经是控件代名词的英文缩写,可能很少有人注意全称The Yahoo! User Interface Library,其实就是整套带有开发模式的界面规范,因此我也喜欢把整理好的各种规范叫做XXX Design Library。

产品规范的应用对象,分为设计师、工程师两类人。对设计师来说主要是“协调”工作,使交付物统一;对工程师来说主要是“配合”工作,使开发效率提高。

1. 规范的时机

我倾向于在概念设计的低保原型之后,也就是说得先有第一批可开发的页面。我反复强调的原因,概念上不管做产品还是平台,核心都是由一个个页面组成的网站,有效规范只针对于最终产出。

很多朋友提到边设计边整理规范,这是对设计工作的总结。我的看法,产品设计与开发是整套系统工程,所以更进一步,应该边开发边整理规范,让规范与开发同步,互相契合更新。也就是说,每次迭代之后,都应该升级规范。

对工程师而言,上手来一份事无巨细的规范,读完要花两天,熟练要花十天,在庖丁解牛的开发过程中,简直就是噩梦。于是还没等走完这个过程,早因想痛打设计师而消极怠工了。这也正是不建议使用现成规范的原因,第一国情不同,第二时机不对。

2. 规范的程度

经常听到种声音“规范对开发工程师的约束力太弱。”我认为并非问题根源,因为规范的目标不是约束。产品规范对工程师的唯一好处就是快,越快越简便完成任务,工程师才越可能认可。打算让工程师把工作重心偏移到界面体验来完全不现实,因为各自的工作职责不同。

注意使用工程师的思维来横向描述产品,尤其在模块和组件角度,更有必要最终细化到代码和字段。工程师不愿意遵守,做规范的人首先应该扪心自问,是否阻碍了别人的工作?作产品设计规范不能只考虑如何设计好,关键是如何配合执行好,更不是完全主动的监督。

规范最大的作用,在于方便分享,减轻沟通压力。规范越翔实,越容易体现专业的大家风范,也就越凸显设计价值,对拿了钱就走人的设计师来说很受用。但高瞻远瞩只看上去很美,不具有可控的操作性,强制执行的后患无穷。

3. 规范的内容

概念文档,固化产品架构和业务大流程。便于设计师快速了解全局结构和流程,同时有助于工程师搭建程序结构,以及数据库逻辑。但是得注意,满脑子函数的工程师们,普遍对信息架构、交互设计不敏感。

页面设计,固化界面布局和表现。用于设计师协作完成原型设计,同时起到指导工程师修改页面的作用,尤其是页面结构、样式定义、信息块标注。忙于功能的工程师们,对界面的仔细程度往往也不如设计师。

模块控件,固化功能落实和操作小交互。既便于设计师新增、修改界面,也便于工程师嵌程序和调整。最好是做成各种精确的Module或者Pattern,做到有据可依有档可查。尤其是对状态描述,能省不少解释的口舌,也便于小范围升级和做版本管理,做到工作流程中的Don’t make engineer think。

4. 规范的执行

规范的监督成本,全部建立在规范本身的有效性之上,也就是说,对产品和团队有足够可控的了解,是提高执行效率的基础,并非设计单方面合理就行。

在项目时间受限制的情况下,工程师解决问题一定有优先级,功能高于界面不仅合理,而且完全应该这么做。我观察到的矛盾,绝大多数都因为产品方提要求的时机不合理所致。

如果没有时间压力,也没有任务压力,工程师仍然不遵守设计规范,那是工作态度问题,应该尝试与工程师团队沟通解决,或者把协调级别再调高。多注意沟通,互相调整工作方式,任何小矛盾和不契合都可能因时间而被放大。多尝试改变自己,这也是种挑战,除非有权利选择同事。

模块化开发中,工程师最怕因为乱引起的麻烦,而不是技术难度,因为难度可以妥协解决。作为设计师,多学习技术并亲自实践,除了能精确把控节奏,所获得的经验也将成倍增长。

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Unexpected Pleasures in Gates/Ballmer interview at D Conference(D会议上Gates/Ballmer访谈中意想不到的欢乐)O'Reilly Radar 中文站 » Che, Dong's shared items in Google Reader

Unexpected Pleasures in Gates/Ballmer interview at D Conference(D会议上Gates/Ballmer访谈中意想不到的欢乐)

Tim O'Reilly Tim O'Reilly 2008/06/06

In the joint interview with Bill Gates and Steve Ballmer at D last week, I loved some of the stories about the early Microsoft, especially Ballmer talking about how Gates wouldn't let him hire anyone unless he could prove that they would pay for themselves. Gates was incredibly conservative, and always wanted to have enough cash on hand to keep people employed for a year even if sales fell off a cliff. Everyone thinks about Microsoft as the gorilla of the industry, but it was great to see that view of them as an early, scrappy startup. And that kind of financial conservatism is great advice for startups.

I also liked the description of how they worked together. It's great to have a partner in running a business, and they did a great job of complementing each other's strengths. A CEO/COO partnership can be really great. (We have that now at O'Reilly, and it's been fabulous.)

It was also great to see how relaxed Gates was. He was happy to let Steve take point, had a slightly bemused smile on his face a lot of the time. It was definitely the face and body language of a man who had let go and was ready to move on. It's nice to see, in an era of aging, driven corporate titans, someone who can step aside. As Lao Tzu said, "To retire when the task is accomplished is the way of heaven." Microsoft may still need to reinvent itself, but Bill is done.

I wanted to add a comment by  Linda Stone that I overheard in the hallways, namely, that it seemed like a real missed opportunity on the part of Walt and Kara that there wasn't some kind of effort to honor Bill Gates for his enormous contributions to the industry. They acted like this was just a panel like any other. Despite my many criticisms of Microsoft, I truly respect the company and what they have achieved. They played a huge role in the commodification of computing, and made so much possible (even the rise of open source and the internet), and a huge part of that was the vision and talent of Bill Gates. I'm glad he's now focused on a new " big hairy audacious goal" beyond Microsoft (eliminating diseases like Malaraia.) Even if I think that Microsoft has had trouble finding a new BHAG, it's clear that Bill himself still thinks big.

P.S. Despite what I said about "aging, driven corporate titans" above, I have to admit to being very impressed with both Rupert Murdoch and Barry Diller. Both are brilliant, forceful, and surprisingly candid. You could have knocked me over with a feather when Murdoch came out and all-but endorsed Barack Obama. I love it when people don't fit your preconceptions. (I was twittering this live, but twitter managed to have an outage so all my notes were lost. Glad there's video -- even better, though you don't get to see my amazement and delight.)

It was also fabulous to hear Barry Diller talk about Carl Icahn and Yahoo! and the responsibility of management to maximize shareholder value. I loved the way Barry said that he feels a deep responsibility to do well for his long-term shareholders, but that he feels absolutely no obligation to make money for short-term speculators (and presumably that Jerry shouldn't feel any responsibility to folks like Carl Icahn either.) All shareholders are not created equal.

These guys are blunt and insightful, afraid of no one, and still having fun. Great role models for any entrepreneur.

翻译: joylite
在上周D会议上Gates和Ballmer的联合访谈中,我非常喜欢微软早期创建时的一些故事,尤其当Ballmer谈及Gates是怎样不允许他雇任何人,除非他能证明能够先为自己付工资。Gates是难以置信地保守,即便产品销售已经进入困境,他仍希望能够在手上留出给员工发一年工资的现金。所有人都认为Microsoft是工业界的“金刚”,但是这仍然是非常好的一面:过去他们也曾经是一个初创的、生气勃勃的创业公司。并且这种财务保守对创业公司仍然是非常好的建议。


我同样欣赏对他们如何一起工作的介绍。有一个合作者一起开创事业,并且能够相互互补,的确是非常好的事情。CEO和COO的合作同样非常有价值(在O’Reilly我们已经有了这样的合作者,的确非常好)。

能看到Gates非常地轻松同样非常美好。他愉快地让Steve承担了重任,经常脸上带着有些微困惑的微笑。这的确是一个已经放开了手并且准备离开的人所应有的表情和身体语言。同样很高兴看到,在一个逝去的时代,领导业界的巨人的人能放手离开。诚如Lao Tzu所言,“当任务完成的时候退休,就和在天堂一样”。Microsoft也许仍然需要革新自己,但是Bill已经做完了。



我希望加上无意间在走道中听到Linda Stone的评论,也就是:在Walt和Kara的访谈环节,没有某种形式的荣誉来表彰Bill Gates对业界的巨大贡献,委实遗憾。他们的表现就如面对其他专家一样。抛开我对Microsoft的颇多微词不谈,我的确尊敬这个公司和他们所做到的。他们在推动计算商品化扮演了巨大的角色,制造了如此之多的可能(即使在Internet和Open Source在不断增长),以及成为了Bill Gates的愿景和才能表现的一部分。我非常高兴看到他现在致力于一个除微软之外的“新的、惊险和刺激的目标”(例如克服类似Malaraia的疾病)。即便我觉得Microsoft在寻找一个新的大胆而充满风险的目标上有些麻烦,但Bill自己的想法始终宏大这点依然清晰。


又及: 除了我前面所提及的“时代,领到业界的巨人”,我必须承认Rupert Murdoch和Barry Diller给我留下了深刻的印象。他们都杰出、坚强和令人吃惊的正值。你也许会用这样的论据轻易地打倒我,Murdoch出现并且几乎接近Barack Obama。当大众均不看好时,我仍喜欢。(我用twitter在实时播报,但是twitter已经因维护而宕机,因此我的很多记录都丢失了。幸好还有视频—这更好,然而你不会分享到我的惊愕和喜悦。)


当听到Barry Diller谈及Carl Icahn、Yahoo!以及管理层应该有维护利益干系人最大利益的责任时,同样难以令人置信。我欣赏Barry的表达方式,对于长期利益干系人,他责无旁贷地、有极大的责任应该做好,但是,对于短期的投机者,他完全没有责任为他们赚钱。(推测Jerry对想Carl Icahn的人同样没有责任。)所有的利益干系人天生就不是平等的。

这些人爽直并富有洞察力,不惧怕任何人,并且始终过得快乐。所有企业家的伟大典范。

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