21:28 从《第五项修炼》到《欣赏式探询》 » 大学小容@善用网络

最近在重新阅读《第五项修炼》,第十章谈到了如何形塑组织的心智模式,其中分享了汉诺瓦公司在这方面发展出来的一些工具:

- 辨认“跳跃式的推论” (leaps of abstraction)(留意自己的思维如何从观察跳到概括式的结论)
- 练习“左手栏”(left-hand column)(写下内心通常不会说出来的话)
- “兼顾探询与辩护”(balancing inquiry an advocacy)(彼此开诚布公探讨问题的技巧)
-正视“拥护的理论”(我们所说的)与“使用的理论”(我们依之而行的)两者间的差异

这些用以改善心智模式的技巧,都是和自我内在的学习有关。这些技巧,不仅适用于企业,也适用于个人与家庭。Oliver就曾和太太一起练习“左手栏”,探询双方对婚姻和家庭的期望。

然而这些技巧的练习并非易事。尤其在网络环境中,虚拟组织如何发展出共同愿景,团队成员如何一起修炼心智模式,的确是艰巨的挑战。 上述的技巧依赖的是面对面的沟通,而远程协作的虚拟团队却大部分时间依赖于文本沟通,其中的差异导致不同的结果。

重新温习探询(inquiry)这一话题,也让Oliver想起在厦门的朋友Naturalzx极力推荐的《欣赏式探询》(Appreciative Inquiry)。下面是他整理的关于该书的导读PPT。

今天搜索一下Appreciative Inquiry,看到了The Appreciative Inquiry Commons(http://appreciativeinquiry.case.edu/)这一网站。还看到2009 World Appreciative Inquiry Conference(http://www.2009worldaiconference.org)的消息。

这是一个鼓舞人心的消息。积极心理学的发展,如今已经应用于社会各个层面。它因应了人们与身俱来改善自我贡献社会的基因,也与当前此起彼伏的社会创新浪潮相契合。

18:19 GAAC Program Goes Even More Global » Google Analytics Blog
It’s been a while since we’ve updated you on the phenomenal growth of our Google Analytics Authorized Consultant (GAAC) network. Over the last year, we are delighted to have added the Czech Republic, Switzerland, Romania, South Africa, Brazil, Argentina, Poland, India and Russia to the countries serviced "in-house" (by local companies) via the GAAC network. Their local business experience and of course their ability to speak the language are hugely important to helping their customers successfully deploy Google's analytics-related products.

Working with Google's worldwide network of Authorized Consultants is one of the most cost-effective investments you can make as an online business. Our "AC" partners are carefully vetted by our partner team and meet rigorous qualification standards, whether you need assistance with Google Analytics, Website Optimizer, or Urchin Software. Each offers a range of services including most or all of the following:

Our global network now offers Authorized Consultants in these regions:

Contact one of our partners at http://www.google.com/analytics/authorized_consultants.html



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